Resort Manager

About the role

Join Belmond as the Resort Manager at our breathtaking property, Cap Juluca, A Belmond Hotel, and become the heart and soul of an unforgettable guest experience! You'll be a vital part of our Executive Team, leading with passion and purpose to deliver luxury excellence across every facet of the resort.

Key responsibilities

• Communicate company strategy and goals to department heads and staff, ensuring successful execution.
• Manage administrative processes in compliance with statutory, legal and internal requirements.
• Supervise daily operations to guarantee adherence to policies, procedures and complete guest satisfaction.
• Oversee health, safety and welfare procedures to ensure full compliance with legislation.
• Contribute to the development and implementation of the property’s strategic plan.
• Prepare and monitor budgets, revenue streams and control operating expenses.
• Embed Belmond Behaviors and Manifestos into the employee experience and lead talent development.
• Cultivate a service‑oriented culture that exceeds guest expectations.

Required profile

• Bachelor’s degree in Hotel & Restaurant Management, Hospitality, Business Administration or a related field.
• Minimum five years of senior or executive leadership experience in internationally recognized luxury hotels.
• Deep understanding of high‑end resort environments with ADR exceeding US$1500.
• Proven ability to achieve LQA scores of 90+ and uphold Forbes Five Star standards.
• Strong strategic mindset with a track record of successful business planning and execution.
• Inspirational leadership and excellent communication skills; fluency in English required.
• Proficiency in hotel management software and technology systems.

What we offer

• Competitive compensation.
• Complimentary and preferred rate experiences at iconic destinations.
• Training and development programs.
• Employee assistance and wellbeing programs.
• Comprehensive health and life insurance coverage.